FAQs

Correct is Right

Offering premium surfacing solutions and
excellence for more than 25 years

WE DON’T JUST SUPPLY, WE INFORM & EDUCATE

Our selections each have their own unique characteristics and want to be cared for differently. The FAQ’s below will help to inform and educate you on a few of the main differences and DO’s and DO NOT’s of each product.

Solid Surface

Solid Surface is a non-porous, chemical and stain resistant material which can be fabricated into fully customised seamless countertops and other applications. Solid Surface is moderately heat resistant and scratch although we do not recommend placing very hot items directly on the surface. Counters made of Solid Surface will scratch/ gouge if used as a cutting/chopping surface, so we recommend the use of a cutting board. However, Solid Surface can be repaired or refinished to regain its original “new” look.

We recommend mild soap and water for regular cleaning of your Solid Surface counters. Although, Lime Away or Clorox can be used for more stubborn stains. We highly advise that you do not use abrasive cleaners, as these may remove the glossy finish of your counters.

Solid Surface is a man-made material which makes it 100% non-porous, while Granite is a porous, natural stone mined from the earth.

Both materials are manmade and non-porous which makes them have a high stain resistance and easy to clean. Quartz is very much harder than Solid Surface, but the joints are not seamless. Solid Surface is more customisable than Quartz and is seamless.

Yes! Solid Surface Counters can be installed without you having to remove the tiles already in place on your existing countertop.

Engineered Stone (Quartz)

Quartz is an engineered stone, composed of over 90% pure quartz crystals, coupled with high-performance, stain-resistant polymers, which make it a durable surface, ideal for any countertop application. Quartz is both heat and scratch resistant, but we do not encourage you to place very hot items on your counter tops or to use your counter top as a cutting surface.

We recommend regular cleaning with simply soap and warm water. Do not use abrasives or cleaners containing bleach. We also highly you to keep strong chemicals and solvents, highly alkaline cleaners, permanent markers, inks & nail polish removers away from your Quartz surfaces. Any food or liquid spills should be cleaned up as soon as possible to ensure that staining does not occur.

Yes, The joints in Quartz surfaces are guaranteed to show. However, our fabricators work to minimise the number and prominence of the joints

Quartz is an engineered stone which makes it a non-porous and more uniform material. However, Granite is porous and lacks the uniformity of Quartz as it is a natural stone.

These 2 materials tend to be very much the same, although Quartz is more scratch resistant than Solid Surface.

Engineered Stone (Quartz)

Granite is an igneous rock, formed from solidified magma (molten rock) from the earth’s core. Granite is heat resistant, but extreme heat can cause cracking or pitting (pieces of stone coming out) due to thermal shock. Therefore we recommend not placing very hot items directly on to granite surfaces. Granite is also scratch resistant, but not entirely scratch-proof as heavy objects dragged across its surface can cause damages.

We recommend that you use cleaners specially formulated for natural stone surfaces. Many general purpose cleaners contain acidic and alkaline ingredients, abrasives, ammonia and bleach and can break down sealers and damage the natural stone which is porous without the sealant. We advise you DO NOT use bleach, abrasive cleaners or ammonia on your granite surface as these will etch the surface.

Yes, The joints in Granite surfaces are guaranteed to show. However, our fabricators work to minimise the number and prominence of the joints.

Granite is a natural stone and therefore each slab contains its own unique character of veins and streaks. However, as Quartz is an engineered stone, it tends to have more uniformity from slab to slab.

Granite is a porous, natural stone formed from solidified magma (molten rock) from the earth’s core, while Solid Surface is a man-made material which makes it 100% non-porous.

Contact Us Today: